Question 1

What is Feya?

Accepted Answer

Feya is a platform that connects Suppliers, independent Runners (Personal Shoppers), and Customers to create trusted, community-driven commerce.

By helping each part of the ecosystem succeed together, Feya creates more opportunities for businesses to grow and for Customers to discover products through people they trust.

Question 2

How is Feya different from other marketplaces?

Accepted Answer

Feya brings Suppliers, Runners, and Customers together in one connected ecosystem. Suppliers expand their reach, Runners build sustainable businesses, and Customers discover trusted people to shop with. With Feya, every Runner builds a public reputation through customer service, ratings, reviews, and relationships that help Customers shop with confidence.

Question 3

Is Feya available across South Africa?

Accepted Answer

Feya is growing across South Africa by partnering with Suppliers and independent Runners. As our community grows, more products and businesses become available in additional areas.

Question 4

Why should I buy through a Runner?

Accepted Answer

Runners provide a personal shopping experience. They help Customers discover products, answer questions, recommend suitable options, and build lasting relationships based on trust and service.

Question 5

How do I know I can trust a Runner?

Accepted Answer

Every Runner has a public profile that can include business information, ratings, reviews, and other details to help you make informed purchasing decisions.

Question 6

Do I buy directly from Suppliers?

Accepted Answer

No. Customers shop through trusted Runners. Runners work with Suppliers to source products and provide a more personal shopping experience.

Question 7

What kinds of products can I find?

Accepted Answer

Products vary depending on the Runners and Suppliers in your area, including furniture, electronics, appliances, fashion, home goods, clearance stock, wholesale opportunities, and much more.

Question 8

What is a Runner?

Accepted Answer

A Runner is an independent Personal Shopper who uses Feya to discover products from Suppliers, help Customers find what they need, and build a trusted business. Runners grow their reputation through great service, customer relationships, and positive reviews.

Question 9

Do I need an existing business to become a Runner?

Accepted Answer

No. Whether you're just getting started or already running a business, Feya gives you tools and opportunities to grow.

Question 10

How does Feya help me grow my business?

Accepted Answer

Feya helps Runners discover trusted Suppliers, find sourcing opportunities, build a public storefront, reach more Customers, build credibility through ratings and reviews, and grow long-term customer relationships. With Feya, Runners can build trust, strengthen repeat business, and grow a more sustainable independent business over time.

Question 11

How do I become a Runner?

Accepted Answer

Download the Feya app, create your account, choose Runner during onboarding, and complete your profile.

Question 12

Why should my business join Feya?

Accepted Answer

Feya helps Suppliers reach a growing network of independent Runners who introduce products to more Customers and create additional sales opportunities. With Feya, Suppliers can create more visibility for their products while building stronger distribution relationships through trusted sellers.

Question 13

Do Suppliers sell directly to Customers?

Accepted Answer

No. Suppliers work with Runners, who then help Customers discover and purchase products.

Question 14

How do I join the Supplier Registry?

Accepted Answer

Contact the Feya partnerships team through the website. We'll guide you through the onboarding process and help create your Supplier profile.

Question 15

Is the app free?

Accepted Answer

Downloading and creating an account is free. Some features or services may evolve as Feya grows.

Question 16

Why does Feya focus on trust?

Accepted Answer

We believe people buy from people. By helping Runners build trusted reputations through excellent service, ratings, and reviews, Customers can shop more confidently while supporting local entrepreneurs. Trust helps every part of the Feya ecosystem grow stronger, from Supplier relationships to Runner businesses to long-term customer loyalty.

Question 17

How do I contact Feya?

Accepted Answer

You can reach our team through the Contact page or email us at partnerships@feya.co.za.

Everything you need to know about Feya

About Feya

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